Job Description

Job Title: OSS/BSS

Work Location: Philadelphia, PA

Job Overview:

We are seeking a highly experienced Senior Telecom Architect with a proven track record in designing and architecting end-to-end IT solutions across OSS/BSS domains, specifically for large-scale global telecom operators offering B2B enterprise services and solutions.

• Extensive experience in telecom IT architectures, solution and data design, consulting, and platform architecture across OSS/BSS domains, particularly within global telecom enterprises.
• A minimum of 15+ years in the IT and telecommunications sector, with at least 9+ years focused on IT and telecom design, as well as OSS/BSS architecture.
• Expertise in leading large-scale data migration projects within the telecom industry, with hands-on experience in resource and service inventory migrations.
• Strong background in data modeling for resource products and databases, specifically with platforms like Granite XNG and Amdocs Network Inventory.
• In-depth understanding and exposure to cloud solutions and architecture for IT transformation programs and digital initiatives.
• Comprehensive knowledge of OSS/BSS sub-domains, including ordering, workflows, orchestration, fulfillment, fault and performance management, and ETL processes.
• Proven ability to create and implement robust data governance frameworks, policies, and models for service and resource inventory domains.
• Strong understanding of telecom services and products, including voice and data services, SDN, NFV, broadband, SMS, VPN services, and telecom domain networks.
• Familiarity with telecom industry standards, best practices, and data governance principles.
• Excellent communication skills, with the ability to produce clear, detailed technology and business artifacts, as well as reusable IT resources for future use.
• Strong interpersonal abilities to thrive in dynamic, agile, and multicultural work environments.
   

Job Responsibilities 

• Develop and design solutions for OSS/BSS systems that align with both technical requirements and business objectives, while also considering limitations and constraints.
• Select the most suitable technologies for the OSS/BSS framework, focusing on factors such as performance, scalability, reliability, and cost-efficiency.
• Ensure smooth and efficient integration between OSS and BSS platforms, facilitating accurate and timely data exchange.
• Collaborate with business teams to gather and understand their needs, translating them into actionable technical specifications.
• Manage relationships with internal teams, vendors, and clients, ensuring that all stakeholders' expectations are met throughout the project.
• Lead the end-to-end delivery process of the OSS/BSS solution by coordinating with development, testing, and operations teams to meet deadlines, budgets, and quality standards.
• Proactively identify potential risks and develop contingency plans to minimize the impact on the solution and the business.
• Provide continuous support post-implementation, addressing any challenges or issues that arise to maintain optimal system performance.
• Regularly review and enhance the OSS/BSS architecture to meet evolving business demands and improve overall system performance.
   

Key Skills and Experience Required:

• Extensive knowledge of OSS/BSS systems, including network technology (telecom, data, cloud), and experience in integrating these systems.
• Demonstrated ability to design and implement complex architecture for OSS/BSS platforms.
• Strong understanding of business processes and the ability to translate business needs into technical solutions.
• Excellent verbal and written communication skills for interacting with diverse stakeholders, including clients, vendors, and internal teams.
• Proven experience in managing large-scale projects, ensuring timely and cost-effective delivery while maintaining quality standards.
• Expertise in overseeing vendor partnerships, managing contracts, and ensuring vendor commitments are met.
• Sharp analytical skills to resolve both technical and business challenges that may arise.
• A bachelor's or master’s degree in computer science, engineering, or a related field.
• Industry-recognized certifications such as ITIL, TOGAF, or CCNP are highly advantageous.
• Significant hands-on experience in designing and implementing OSS/BSS systems, particularly in solution architecture roles.